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More => Old Versions => Media Center 17 => Topic started by: shAf on March 18, 2012, 07:28:12 am

Title: email associated with purchase
Post by: shAf on March 18, 2012, 07:28:12 am

I've had to recently relinquish a long time email account, and I'm afraid it was used to purchase MC17.  I don't need a license, but I'd like to either make sure MC17 is not associated with this license, or if so, change the address.  Is there a way to simply query the recovery webage for # of restores remaining?  Please advise ...

TIA  :)

Title: Re: email associated with purchase
Post by: JimH on March 18, 2012, 07:37:17 am

On the Restore Page, you can probably do this.   E-mail me details if you can't solve it that way.  I'm jimh at jriver.

Title: Re: email associated with purchase
Post by: shAf on March 18, 2012, 04:40:10 pm

Quote from: JimH on March 18, 2012, 07:37:17 am

On the Restore Page, you can probably do this.   E-mail me details if you can't solve it that way.  I'm jimh at jriver.

Thanks Jim ... I was struggling with what kind of information I could send you, and then realized of course that all registrations and restores had been sent by email, so (lucky for me I save everything) I searched, found, and learned that the registration had been associated with the correct account -- if it hadn't I would have forwarded it to you and asked that the associated email be changed.

Thanks for your excellent support!  :)