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More => Old Versions => Media Center 17 => Topic started by: Henglander on March 23, 2012, 04:57:28 am

Title: Paypal Error We could not authenticate your transaction.
Post by: Henglander on March 23, 2012, 04:57:28 am

Hi,

I tried to buy MC17 yesterday (3/22/12) because the license had only one day left and I think this product is good value for money. I tried to pay with paypal but I keep getting the error "We could not authenticate your transaction." when I go to the https://rover.jriver.com/cgi-bin/paypal_support.cgi page although my paypal account says the transaction is completed.

Why is this happening?

Can you please at least extend my trial license for a couple of days until this is sorted out.

Thank you
H.

Title: Re: Paypal Error We could not authenticate your transaction.
Post by: JimH on March 23, 2012, 06:49:36 am

We'll look at this today.  I'm sorry for the problem. 

Title: Re: Paypal Error We could not authenticate your transaction.
Post by: JohnT on March 23, 2012, 02:53:13 pm

Please check your email.  Thanks!