INTERACT FORUM

More => Old Versions => Media Jukebox => Topic started by: RxMan on May 03, 2002, 05:35:19 am

Title: Paid, received registration code...then errors
Post by: RxMan on May 03, 2002, 05:35:19 am

I just sent the money and received my registration code. I saved the link as directed. When I double-click to install I get the following error: MJ has caused an error in REGCONTROL.DLL. MJ will now close.

I also went to restore link using IE and tried clicking on the link. I got the error license past expiration date (or something like that).

So, I don't have a registered copy and I have burned one of my 5 restores as well.

Help?

Title: RE:Paid, received registration code...then errors
Post by: JimH on May 03, 2002, 05:53:17 am

Version?  If 7.2, please see the FAQ on a bug that was just fixed.

Title: RE:Paid, received registration code...then errors
Post by: RxMan on May 03, 2002, 06:31:33 am

NO.
Version 8.0.265

Title: RE:Paid, received registration code...then errors
Post by: Nikolay on May 03, 2002, 06:42:01 am

RxMan,

What is your real name? We need it to look up the license and debug.

Also, check you system clock, make sure it's correct.

What OS are you using?

Nikolay Sokratov
CTO, JRiver, Inc.

Title: RE:Paid, received registration code...then errors
Post by: gateley on May 03, 2002, 07:45:31 am

I cleared your restore counter. Would you please try again with the corrected clock, and let me know (I'll clear the restore counter again when you are done).

Thanks,

j

Title: RE:Paid, received registration code...then errors
Post by: RxMan on May 03, 2002, 07:51:47 am

OK! That fixed it. Thanks for your help. Sorry for the inconvience. Stinkin' clock!!

BTW, could you delete my name?

Thanks Again