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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: Mr ChriZ on September 28, 2012, 04:12:34 pm

Title: Right Click Tray Icon Crash
Post by: Mr ChriZ on September 28, 2012, 04:12:34 pm

Does anyone else find that right clicking the MC18 system tray icon is causing MC to crash?

Title: Re: Right Click Tray Icon Crash
Post by: marko on September 29, 2012, 03:09:13 am

Mine doesn't. You are not alone though, as I've recently read a similar post from someone else that made me think of you and your long running woes in this regard. I'm sure it was in the other forum, but couldn't find it again. My curiosity is well piqued... can't to find out what the conflict is...

EDIT: It was rpalmer, in the build 51 thread. Perhaps you guys could get together and compare notes?

Title: Re: Right Click Tray Icon Crash
Post by: slerch666 on October 01, 2012, 08:33:23 am

I can also report mine does not crash when you right click.

I'll assume you've done all the normal "uninstall, reboot, reinstall" stuff.

You may also want to make sure video/audio drivers are up to date.

Sorry, this is all typical generic PC troubleshooting, but sometimes it works.

Title: Re: Right Click Tray Icon Crash
Post by: Mr ChriZ on October 01, 2012, 11:20:13 am

Quote from: slerch666 on October 01, 2012, 08:33:23 am

I can also report mine does not crash when you right click.

I'll assume you've done all the normal "uninstall, reboot, reinstall" stuff.

You may also want to make sure video/audio drivers are up to date.

Sorry, this is all typical generic PC troubleshooting, but sometimes it works.

I've got about 5 different machines it happens across.  The only thing in common with them is they're all Dells of varying ages from 4 years to 2 months old.  Some of them completely clean installs of Windows.
I'm baffled how other people aren't running into it!
I'd test it against a non dell machine.  However it's the one thing I don't have.

Thanks for the report anyhow!

Title: Re: Right Click Tray Icon Crash
Post by: Mr ChriZ on October 01, 2012, 11:36:29 am

I've made progress!

The issue seems to go away if you're in an audio view.

Having pages like the start page visible or the drives and devices page visible stops right click from working.  Or at least it does here.

Title: Re: Right Click Tray Icon Crash
Post by: marko on October 01, 2012, 11:48:56 am

Does here too. Great detective work.

Title: Re: Right Click Tray Icon Crash
Post by: Mr ChriZ on October 01, 2012, 06:14:40 pm

There's more to it.  Even simply having a Start Tab open will cause the issue.
In my case I had two start tabs open, and one tab on Audio still the right click didn't work.

Title: Re: Right Click Tray Icon Crash
Post by: slerch666 on October 02, 2012, 06:52:45 am

Quote from: Mr ChriZ on October 01, 2012, 11:36:29 am

I've made progress!

The issue seems to go away if you're in an audio view.

Having pages like the start page visible or the drives and devices page visible stops right click from working.  Or at least it does here.

AH! I'll have to try this out when I get home. I generally only use Media Center for audio. Could explain it.