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More => Old Versions => Media Center 17 => Topic started by: Bigguy49 on October 09, 2012, 11:57:15 am

Title: Already purchased, reg'd have reg code...but system now says days expired!?
Post by: Bigguy49 on October 09, 2012, 11:57:15 am

After downloading trial, purchased MC17 on 09/26.  However, whenever I opened MC it was counting down days remaining on trial.  TODAY, system says trial days expired and do I want to purchase.  What's up with this?  ?

I did my part so how do I get MC17 to open?

Title: Re: Already purchased, reg'd have reg code...but system now says days expired!?
Post by: JimH on October 09, 2012, 12:22:04 pm

Our wiki has a topic called Restoring a License (http://wiki.jriver.com/index.php/Restoring_a_License).

Title: Re: Already purchased, reg'd have reg code...but system now says days expired!?
Post by: Bigguy49 on October 09, 2012, 03:30:30 pm

Quote from: JimH on October 09, 2012, 12:22:04 pm

Our wiki has a topic called Restoring a License (http://wiki.jriver.com/index.php/Restoring_a_License).

Thanks.  I did do a "Restoration", Jim.  I was just surprised that the JR system did not recognize that I had purchased MC17, continued to count down days, and then needed to have me restore.  Thought there might have been a snafu but you know best.