INTERACT FORUM

Windows => Television => Topic started by: Grenache on November 19, 2012, 09:57:52 am

Title: Can't watch TV anymore
Post by: Grenache on November 19, 2012, 09:57:52 am

Suddenly nothing happens when I double click on a program or a channel in the Television tab. No error message, just nothing. Same thing from the TV Guide in Theater View. However, I can still record any program. And recorded programs play just fine.

Any ideas?

Thanks.

Title: Re: Can't watch TV anymore
Post by: eapool on November 19, 2012, 10:44:06 am

Under Drives & Devices - Television - TV Options.., check the show status... That will tell you what your tuners are doing.  I have seen this same behavior when all my tuners are busy.

It may lead you to the problem.

Alex

Title: Re: Can't watch TV anymore
Post by: Grenache on November 19, 2012, 11:00:17 am

Thanks, but whatever I do, all tuners just show "State: Idle".

Title: Re: Can't watch TV anymore
Post by: Yaobing on November 19, 2012, 11:08:37 am

Quote from: Grenache on November 19, 2012, 11:00:17 am

Thanks, but whatever I do, all tuners just show "State: Idle".

Send me (or attach it to a post of yours here, if it is not too large) a log file.  yaobing at jriver dot com

Title: Re: Can't watch TV anymore
Post by: Grenache on November 19, 2012, 11:48:04 am

Thanks Yaobing. Log file sent...

Title: Re: Can't watch TV anymore
Post by: Yaobing on November 20, 2012, 11:40:29 am

I notice that you are using Windows 8.  Were you previously able to play TV in Windows 8 or did the trouble started when you started using Windows 8?  We have heard some reported problems with MC on Window 8.

Title: Re: Can't watch TV anymore
Post by: Grenache on November 25, 2012, 05:59:28 pm

Did you have a look at the last logfile you asked me to send you?

Title: Re: Can't watch TV anymore
Post by: Yaobing on November 25, 2012, 06:08:59 pm

No.  I started looking at it on Wednesday but did not go far.  I will work on it more tomorrow.

Title: Re: Can't watch TV anymore
Post by: Grenache on November 25, 2012, 06:44:42 pm

Don't worry about it. I had to restore a backup anyway because of other, more serious (but unrelated) problems with my library. Just FYI a backup from November 17 worked correctly. As I reported the problem on November 18 and I usually install new versions shortly after release, my TV problems could be related to version 18.0.77.

Title: Re: Can't watch TV anymore
Post by: Yaobing on November 26, 2012, 01:23:06 pm

I am glad you sorted it out by restoring your library.  I went ahead this morning to take a look of your library anyway.  It does appear to be corrupt as MC can not retrieve the file name of either a channel or a program.

Title: Re: Can't watch TV anymore
Post by: Grenache on November 26, 2012, 06:04:40 pm

Yeah, you're probably right that there was something wrong with my library as I had lots of other problems. However I thought that a corrupt library meant that it wouldn't be able to load at all, which wasn't the case.

Anyway, thanks for taking the time to look into this...