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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: Daniel Warner on November 29, 2012, 07:47:03 am

Title: App crash with Windows 8
Post by: Daniel Warner on November 29, 2012, 07:47:03 am

I have a new win8 installation with MC18 and I keep getting this error when playing videos (Sometimes TV recordings, sometimes Video Files - mkv, avi etc)

Faulting application name: Media Center 18.exe, version: 18.0.78.0, time stamp: 0x50aabcdd
Faulting module name: avformat-lav-54.dll, version: 0.0.0.0, time stamp: 0x509f9a9e
Exception code: 0xc0000005
Fault offset: 0x00014eb0
Faulting process ID: 0x1310
Faulting application start time: 0x01cdcd9300750e08
Faulting application path: C:\Program Files (x86)\J River\Media Center 18\Media Center 18.exe
Faulting module path: C:\Users\TV\AppData\Roaming\J River\Media Center 18\Plugins\lav\avformat-lav-54.dll
Report ID: 450a610c-3986-11e2-be6c-0030679e6f6f
Faulting package full name:
Faulting package-relative application ID:

I don't have any codec packs installed.  Is the LAV module part of the installation or a plugin that can be removed?

Title: Re: App crash with Windows 8
Post by: glynor on November 29, 2012, 08:09:06 am

You wouldn't want it to be removed.  That's what does video decoding in MC, and it is very nice.

Try updating your video card drivers.  If you have Intel graphics, old drivers are almost certainly the cause.

Title: Re: App crash with Windows 8
Post by: Daniel Warner on November 29, 2012, 08:38:41 am

I have a nVidia GT430 and I have the latest official drivers.  There are some beta drivers out but I'm never too keen on beta drivers. Will try them tho.

Thanks for replying so soon tho. :)

Title: Re: App crash with Windows 8
Post by: JimH on November 29, 2012, 09:15:42 am

Here's another similar problem.
http://yabb.jriver.com/interact/index.php?topic=76035.0

Both Nvidia and both Win8.

Title: Re: App crash with Windows 8
Post by: Matt on November 29, 2012, 09:22:16 am

Does it make a difference if you toggle the hardware acceleration in Options > Video?

Title: Re: App crash with Windows 8
Post by: Daniel Warner on November 29, 2012, 04:30:19 pm

I have installed the latest beta drivers (310.64) and have turned down the anti-aliasing on the Theatre view settings and so far so good.  Will keep testing.

I do have Hardware acceleration turned on.  If I get an error again, I'll try turning it off.

Title: Re: App crash with Windows 8
Post by: Daniel Warner on November 30, 2012, 07:45:35 pm

turned off hardware acceleration and the error keeps coming.  Is this an nVidia problem?  If it is, I will try swapping the card.

Here's a current report:

http://speccy.piriform.com/results/k0fZYRCE4TZPRw8MhMMsg5N (http://speccy.piriform.com/results/k0fZYRCE4TZPRw8MhMMsg5N)