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More => Old Versions => Media Center 17 => Topic started by: grahamfocal on December 19, 2012, 02:44:15 pm

Title: MC17 wont access help in program
Post by: grahamfocal on December 19, 2012, 02:44:15 pm
hi,
everytime i hit the help button in MC17 it says:

application not found
please help

on my other laptop its fine, opens everytime.
Title: Re: MC17 wont access help in program
Post by: marko on December 20, 2012, 12:24:53 am
Do you have a default internet browser set on the pc with the problem?
Title: Re: MC17 wont access help in program
Post by: grahamfocal on December 20, 2012, 04:55:54 am
Do you have a default internet browser set on the pc with the problem?

I just use explorer 8 i think, would that have an effect then?
Title: Re: MC17 wont access help in program
Post by: marko on December 20, 2012, 11:57:52 am
All help within MC is online.

When clicking a help button, or link, the browser should launch and display the appropriate help.

If you do not have a browser set as the system default, your system will not know how to handle these instructions from MC.

"Set Internet Explorer as default browser" ---> http://www.wikihow.com/Make-Internet-Explorer-Your-Default-Internet-Browser
(Scroll down for IE8 instructions)
Title: Re: MC17 wont access help in program
Post by: grahamfocal on December 20, 2012, 01:21:42 pm
All help within MC is online.

When clicking a help button, or link, the browser should launch and display the appropriate help.

If you do not have a browser set as the system default, your system will not know how to handle these instructions from MC.

"Set Internet Explorer as default browser" ---> http://www.wikihow.com/Make-Internet-Explorer-Your-Default-Internet-Browser
(Scroll down for IE8 instructions)

well that was embarrassingly simply  :-[ :-[ thanks everso. all working fine now.