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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: maudeman on January 12, 2013, 09:11:38 am

Title: Crash converting FLAC to ALAC
Post by: maudeman on January 12, 2013, 09:11:38 am

Converting FLAC to ALAC causes MC 18.0.106 to crash. Sending ALAC file to directory outside of MC (for import to Itunes).

Suggesttions?

Title: Re: Crash converting FLAC to ALAC
Post by: Matt on January 12, 2013, 09:14:59 am

Please update to 18.0.112 from the top of this board.

If it still crashes, please send a sample file that causes the crash to yaobing at jriver dot com, and include a link to this thread.

Thanks.

Title: Re: Crash converting FLAC to ALAC
Post by: maudeman on January 12, 2013, 12:43:04 pm

Still crashing after update and reinstall.

Is that supposed to be an e-mail address?

Title: Re: Crash converting FLAC to ALAC
Post by: MrC on January 12, 2013, 01:05:00 pm

Yes, its an email address.  It is posted that way to avoid email-culling bots.

Title: Re: Crash converting FLAC to ALAC
Post by: maudeman on January 13, 2013, 12:11:34 am

Sent Library files via email and hoping for reply.

I can get MC to convert a thousand or so files from FLAC to ALAC before MC crashes, and will not resume or convert any more files without a uninstall/reinstall. SOmething seems wrong here.

Title: Re: Crash converting FLAC to ALAC
Post by: Yaobing on January 13, 2013, 03:19:54 pm

Thanks for sending the library backup files.  However, if you can identify which audio file (in FLAC) caused the crash, it would be better if you can send me that audio file (and that was what Matt asked you to send).

Title: Re: Crash converting FLAC to ALAC
Post by: Yaobing on January 14, 2013, 09:05:44 am

I can not reproduce a crash trying to convert from FLAC to ALAC, with my limited number of FLAC audio files.  I hope you can isolate a file that caused the crash and send it to me.  Short of that, I would like to see a log file.

Title: Re: Crash converting FLAC to ALAC
Post by: maudeman on January 14, 2013, 10:03:46 pm

I don't think is was a single file. I think it was that after a number of files - a thousand or so - things accumulated and crashed.

If you can tell me how to send you some output or log file, I'll run another group of files and send it along.

I used dbpoweramp and converted 61k files yesterday, with no problems.

Title: Re: Crash converting FLAC to ALAC
Post by: Yaobing on January 15, 2013, 08:18:57 am

To send log,

1. Make sure logging is turned on (Help > Logging..., ensure "Output to log file" is checked).
2. Restart MC and perform tasks that lead to crash.
3. Restart MC and immediately go to Help > Logging..., and click "Report Problem...".  It will package the files on your Desktop.
4. Email the zip file to yaobing at jriver dot com

Title: Re: Crash converting FLAC to ALAC
Post by: maudeman on January 15, 2013, 12:09:20 pm

I'll run a batch tonight. Thanks for the directions.