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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: tvr2500m on February 05, 2013, 09:21:45 am

Title: Just installed - Media Center 18 crashing [Solved]
Post by: tvr2500m on February 05, 2013, 09:21:45 am

I just installed Media Center 18. Everything appears to have installed correctly. The application launches, and has indexed media files. But, after running for a few minutes, sometimes just a few seconds, it crashes. I just get the report that Media Center 18 has stopped working. "A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available?

I'm running a Dell XPS with Windows 8. I can provide more details about the machine and configuration, if it would be helpful.

Thanks!

Title: Re: Just installed - Media Center 18 crashing
Post by: JimH on February 05, 2013, 10:23:00 am

Did you download from jriver.com?  What version are you running?

MC has logging.  Please see the wiki for details.

Title: Re: Just installed - Media Center 18 crashing
Post by: opy01 on February 05, 2013, 10:32:12 am

I'm having the same issue but sometimes I can watch an entire show before it crashes.  Sometimes it has crashes before I even turn on the TV when it is just sitting in Theater View.  If I try to do anything else then find my place again it crashes.

I sent the log files created by MC18 to Yaobing.  Is he still the person to send them to?

Title: Re: Just installed - Media Center 18 crashing
Post by: JimH on February 05, 2013, 10:43:05 am

Please post the full version number that you're using.  18.0.128 is available at the top of this board.

Title: Re: Just installed - Media Center 18 crashing
Post by: opy01 on February 08, 2013, 10:11:05 am

Well I guess mine updated because it been working fine for a couple of days now.