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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: Battledad on February 06, 2013, 11:00:28 am

Title: Sudden sound drop?
Post by: Battledad on February 06, 2013, 11:00:28 am
Randomly the sound drops when watching OTA TV through MC. Haven't noticed it yet in movies, HUlu+ or others. We have a local channel on this morning and suddenly the sound drops and we have to use our remote to increase it.

Anyone else? Bug or a setting or?
Title: Re: Sudden sound drop?
Post by: gappie on February 06, 2013, 11:22:22 am
are you on the latest build from mc? there was a problem with drops a while back. i haven't noticed if it returned. http://yabb.jriver.com/interact/index.php?topic=77142.0

 :)
gab
Title: Re: Sudden sound drop?
Post by: Battledad on February 06, 2013, 04:29:21 pm
We are on 128 atm.
Title: Re: Sudden sound drop?
Post by: Battledad on February 07, 2013, 11:20:17 am
I had changed the sound from Light to Medium in an attempt to stop the sudden drop in sound. Just moments ago, after switching the the medium setting, the sound dropped so low we could barely hear it. I went back in and have now changed the Medium to OFF. Lets see if that solves the issue.
Title: Re: Sudden sound drop?
Post by: JimH on February 07, 2013, 11:24:38 am
Where are you setting Light and Medium?
Title: Re: Sudden sound drop?
Post by: glynor on February 07, 2013, 11:34:41 am
Where are you setting Light and Medium?

Adaptive Volume
Title: Re: Sudden sound drop?
Post by: JimH on February 07, 2013, 11:48:07 am
Try turning it off.
Title: Re: Sudden sound drop?
Post by: Battledad on February 07, 2013, 02:21:10 pm
As I noted above I have turned it off (earlier today) and will monitor
Title: Re: Sudden sound drop?
Post by: Battledad on February 08, 2013, 02:47:20 pm
I had it turned off but....when I switched back to Radio in the sound bar it nearly blew the speakers.

As of this morning I've turned it back to light.
Title: Re: Sudden sound drop?
Post by: glynor on February 08, 2013, 03:33:26 pm
I had it turned off but....when I switched back to Radio in the sound bar it nearly blew the speakers.

As of this morning I've turned it back to light.

Yep.  That's what Adaptive Volume is for.

You may want to also try enabling/disabling the Volume Protection feature.  It is under the "speaker icon" (volume type selection widget) on the main toolbar in MC Standard View.
Title: Re: Sudden sound drop?
Post by: Battledad on February 08, 2013, 05:38:04 pm
Volume protection and System volume are checked and yet we are still getting massive swings. My wife was just watching a movie on our system and had to turn the sound bar to max to even hear it.

Other thoughts?
Title: Re: Sudden sound drop?
Post by: Battledad on February 08, 2013, 08:19:05 pm
I just went into Audio and have two choices: Direct Sound and AMD Audio. It was Direct and I just switched to AMD to see if it helps.
Title: Re: Sudden sound drop?
Post by: glynor on February 08, 2013, 08:32:01 pm
Volume protection and System volume are checked and yet we are still getting massive swings. My wife was just watching a movie on our system and had to turn the sound bar to max to even hear it.

Other thoughts?

No, try unchecking Volume Protection.
Title: Re: Sudden sound drop?
Post by: Battledad on February 08, 2013, 08:39:25 pm
I just unchecked Volume Protection.

My system: AMD Mobo going to TV via HDMI. TV's sound output is through my Phillips soundbar via audio cables
Title: Re: Sudden sound drop?
Post by: Battledad on February 10, 2013, 07:57:05 pm
Still getting sudden sound drop even with the changes suggested here made.
Title: Re: Sudden sound drop?
Post by: JimH on February 10, 2013, 10:08:13 pm
Do you have any other special sound software involved?  This isn't something we've seen before.
Title: Re: Sudden sound drop?
Post by: Battledad on February 11, 2013, 11:07:30 am
I do not. I'm using an AMD mobo with onboard sound. I have two choices: Direct sound and AMD. I've tried both and the result is the same. I'm not aware of any other software that affects sound. I'm using a Hauggague 2250 tv card.
Title: Re: Sudden sound drop?
Post by: Jack Fate 318 on February 12, 2013, 06:32:30 am


Also  experience this sound drop.





















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Title: Re: Sudden sound drop?
Post by: gappie on February 12, 2013, 08:02:41 am
had it happen too yesterday evening. i can not reproduce it with audio at all.. with video it just happens sometimes, have not found an pattern yet.

 :)
gab
Title: Re: Sudden sound drop?
Post by: Battledad on February 12, 2013, 01:11:23 pm
When the sound drops it can be while watching TV (OTA), a movie or something streaming online. Just happens. No pattern I can see yet.