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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: pec on February 09, 2013, 08:55:34 pm

Title: Problem importing files
Post by: pec on February 09, 2013, 08:55:34 pm
OK Gang just found MC18 while searching help for wmp 12...i love it and most likely will buy it...but after a couple attempts at getting my 8998 cd's (so far) in MC18 it only reports 8552 cd's imported....what went wrong? thanks in advance and i hope i posted this correctly.

PEC
Title: Re: New User Here
Post by: syndromeofadown on February 09, 2013, 09:01:52 pm
By CD's you must mean albums.
Maybe you have multi-disk albums with the same album name for each disk.
Are you short tracks or just albums?
Title: Re: New User Here
Post by: kstuart on February 09, 2013, 10:42:06 pm
When the Import finishes, there is a report.  

It will say "Imported ___ new files" "Failed to import ___ files" " ___ files bad "

Click on the checkbox next to "Show in-depth summary" to get exactly which files failed to import (you may need to maximize the window).

I found that audio files that failed or were found to be bad, actually were:

* Corrupt files that won't play in any play (and never played since the corruption occurred on the hard drive )
* Files with embedded cue sheets where the FILE reference in the cue sheet was not the same filename
* Files with filenames or paths that were too long
* Cue files where the FILE reference in the cue file was not the same (usually pointing to a deleted WAV file)
Title: Re: New User Here
Post by: syndromeofadown on February 09, 2013, 10:46:41 pm
If the file name is too long they won't import either.
This is also noted in the import results
I think the max characters is 256.
Title: Re: New User Here
Post by: kstuart on February 10, 2013, 10:55:00 am
oh well. now i gotta figure how to get the mp4 to show up.
You are trying to get MP4 files to show up in what ?   MC ?  Windows Explorer ?

By default, they should be imported by MC.
Title: Re: New User Here
Post by: syndromeofadown on February 10, 2013, 04:41:55 pm
I think mp4 can be used for audio or video.
MC shows it under video but this can be changed.
Are your files video or audio?