INTERACT FORUM
More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: byungna on February 25, 2013, 07:48:40 am
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I have been running MC16 on Windows 7 for two years, using ASUS D2X audio card (along with EVGA GTX). Recently upgraded to Windows 8 64-bit. Then did a clean install of MC 18. MC 18 plays video OK, but it keeps freezing while playing audio. When it freezes, there is usually a hum which can be only stopped when PC restarts. During the freeze, other apps can still run, including sounds, but with the hum. Any help, I would appreciated. :(
Byung
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I have to confirm that. It's very sensitive to interactions with the OS. But, I think Windows 8 is bad for real time... or too new?
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We need more detail.
What is Options > Audio > Output Mode set to? For most purposes, WASAPI Event Style is what you want.
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Yep sorry, you are right. Lynx AES16 in ASIO mode. JRMark (version 18.0.136): 4510
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dlbeck has reported the same issue the past couple of days here: http://yabb.jriver.com/interact/index.php?topic=78508.0 (http://yabb.jriver.com/interact/index.php?topic=78508.0). He is also using Windows 8 64-bit.
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dlbeck has reported the same issue the past couple of days here: http://yabb.jriver.com/interact/index.php?topic=78508.0 (http://yabb.jriver.com/interact/index.php?topic=78508.0). He is also using Windows 8 64-bit.
He's also using ASIO.
FYI: I'm using WASAPI Event Style out under Windows 8 on my HTPC, and I have another system at the office that runs it that way as well, and neither exhibit any issues. But neither is using ASIO.
I'm thinking it is either:
1. The DAC ASIO Drivers aren't fully Windows 8 compatible. Microsoft did make some changes to the driver model in Windows 8. Our Perceptive Pixel system had all sorts of trouble until the second round of Windows 8 drivers, for example (and they're owned by Microsoft now).
2. Something is broken in MC's ASIO implementation, that only impacts ASIO under Windows 8. I'm a bit more skeptical of this, but it is certainly possible.
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I have been offline a few weeks to see many replies including that others also reporting a similar freezing or stopping, etc. Attached is my log. I also tried WASAPI-Event Style as Audio Output Mode, but MC18 still freezes. What other system parameters do you think that can help understand the problem?
Byung
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Seems to be better with 2 sec buffering on my side. I have re-installed Windows 8. We will see.
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I am having similar issues with a new install of MC on Win 8 64bit. Buffering issues while using ASIO. I have changed buffering all the way up to 2 seconds with no difference. Will also attempt to use a different Asio driver to see if that will make a difference.
Victor
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OK, thanks for confirming the MC18 freeze issue on Windows 8, 64-Bit. Here is a summary of a trial-and-error so far:
(1) Audio Output Mode Tried: WASAPI - Event Style, ASIO, Direct Sound, all freeze
(2) Prebuffering: 2 to 20 seconds, all freeze
(3) WASAPI Settings - Hardware buffer size: 10 to 500 milliseconds, all freeze
Progress:
(a) After switching to WASAPI Event Style, MC18 still freezes, but Windows 8 is able to close the "not responding" MC18 and to start again without resorting to PC reboot.
(b) After switching to WASAPI Event Style with a 20 Seconds (buffering), was able to play without freezing for about 2 hours once, but couldn't repeat this. Many times and typically MC18 freezes within 5 minutes.
The freezing behavior is random, but learned that the behavior seems to be somewhat sensitive to mouse movement and/or running other graphic intensive apps while MC18 is playing.
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The description sounds like MC sometimes can't get the data it needs. Possibilities are:
1. An aggressive virus checker
2. A flakey drive
3. A network issue
4. Some other hardware issue
I don't think there is a Win8 problem, so let's see if you have something in common.
Are the files local or on a NAS drive or USB drive?
What types of files are you playing? Do these files work with WMP?
Virus checker?
Sound device
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JimH,
My platform is being checked by McAfee Internet Security. To eliminate any possibility, I did check "Play files from memory instead of disk" thingy for all my trial-and-errors. A network issue? Could you elaborate this? I both tried, a CD ripped file and a Hi-Fi file from HDtracks. A CD ripped file surely works with WMP. The HD file only works (now briefly) with MC18. Used to work really great on MC16. Sound device is ASUS D2X.
Byung