INTERACT FORUM

More => Old Versions => Media Center 16 (Development Ended) => Topic started by: K1lted on March 19, 2013, 08:25:49 am

Title: Licence restore gives licence for wrong version
Post by: K1lted on March 19, 2013, 08:25:49 am

I recently lost my SSD hard drive with my win 7 installation and MC16 on it. (SSD failure)

Having finally got everything just about so, I have recently set up MC16 (restoring the library etc worked fine), but am having problems with my licence key.

On restoring the key, I noticed that the licence file I was sent was for MC11 - the first version of MC I used. However, I KNOW that I upgraded this to MC16, which I had been happily using for a year or two before I lost my windows installation.

I have had a look through my email, but can't find any reference to this new key - is there someone I can contact about this?
Thank in advance for help

Edited to add - just found this post from when I upgraded 2 years ago! http://yabb.jriver.com/interact/index.php?topic=63361.0;topicseen

Title: Re: Licence restore gives licence for wrong version
Post by: JimH on March 19, 2013, 09:04:01 am

Maybe you used a different e-mail address.

You could send me your details and let me know which address you want to use.

I'm jimh at jriver.