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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: andrevi on May 06, 2013, 02:09:31 pm

Title: Black Screen on TV when switching to Theater View
Post by: andrevi on May 06, 2013, 02:09:31 pm

Hi Guys,

Need help with the following:

When I switch from Regular View to Theater View, TV screen goes blank.

This is the setup:

Dell XPS 15 Laptop > 58" Panny Plasma via HDMI Redmere.
Dell runs Win 7 Ult with Nvidia Optimus 1Gb dedicated card.
Dell has i5 with 8Gb RAM.

Running MC18 at RO Standard

Thanks,

Andrevi

Title: Re: Black Screen on TV when switching to Theater View
Post by: glynor on May 06, 2013, 02:32:31 pm

Update graphics drivers for the NVidia GPU.  Also make sure the Optimus stuff is updated (if that is separate) and the Intel GPU drivers are up-to-date.

If you continue to have trouble, try disabling Optimus (if possible, I've only played with the GPU switching stuff on Macs where it works much differently).  This drawing problem is almost certainly GPU driver related.

Title: Re: Black Screen on TV when switching to Theater View
Post by: CountryBumkin on May 06, 2013, 04:23:57 pm

Quote from: andrevi on May 06, 2013, 02:09:31 pm

Hi Guys,

Need help with the following:

When I switch from Regular View to Theater View, TV screen goes blank.

This is the setup:

Dell XPS 15 Laptop > 58" Panny Plasma via HDMI Redmere.
Dell runs Win 7 Ult with Nvidia Optimus 1Gb dedicated card.
Dell has i5 with 8Gb RAM.

Running MC18 at RO Standard

Thanks,

Andrevi

Try it with a regular HDMI cable. The HDMI cable with "RedMere" has a chipset in it that draws some power from whatever it is plugged into (Blu-ray player, etc.) perhaps this is causing the  problem. Can you temporarily try a standard HDMI cable to test with?