INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: Psyffer23 on June 27, 2013, 07:56:47 am

Title: Can't register Library Server with J. river
Post by: Psyffer23 on June 27, 2013, 07:56:47 am

Suddenly, my library server will not regiter with JRiver.  I cannot even configure it or reset it I just get the error message to configure my firewall to allow port 80.  This is happening on several pc's.  But, it is already set to do this.  Is the Library Server service down this morning?

Title: Re: Can't register Library Server with J. river
Post by: secretgardener on June 27, 2013, 09:04:07 am

 I have a similar problem this morning, where the client PCs will not load the library from Library Server and it is the same on a tablet running Gizmo. Both were working fine yesterday shortly brfore midnight UK time. Any thoughts why?

Title: Re: Can't register Library Server with J. river
Post by: secretgardener on June 27, 2013, 11:26:04 am

And now both clients can load the library. There is more to this than meets the eye ?

Title: Re: Can't register Library Server with J. river
Post by: Matt on June 27, 2013, 11:30:56 am

We had a server outage this morning, causing possible problems with Access Keys.  It's fixed now.

Sorry for the trouble.

Title: Re: Can't register Library Server with J. river
Post by: Psyffer23 on June 27, 2013, 11:49:57 am

Yeah, seems to be back up.  thanks.

Title: Re: Can't register Library Server with J. river
Post by: secretgardener on June 27, 2013, 12:23:28 pm

Matt, many thanks for the explanation. I must admit I did not realise that with Access Keys users are reliant on your servers being available. Should it happen again I will know to sit tight until your servers come back to life.

Title: Re: Can't register Library Server with J. river
Post by: Leiph on March 02, 2024, 07:34:46 am

Does this also apply as of today? 2024-mar-03 as well?

Title: Re: Can't register Library Server with J. river
Post by: JimH on March 02, 2024, 07:42:17 am

https://yabb.jriver.com/interact/index.php/topic,138316.msg959453.html#msg959453