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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: wattage on July 02, 2013, 08:20:27 am

Title: Problem: "Error starting Direct3D engine" in Theater View
Post by: wattage on July 02, 2013, 08:20:27 am

I get the error above when trying to enter theater view in MC18.  I'm running a Intel® Desktop Board DN2800MT with Windows 7 Home Premium 32 bit using the HDMI display output.  I saw that there was a dll file that had to be loaded in MC14 and I think with XP.  Is this still a valid fix?  Any other suggestions?

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: JimH on July 02, 2013, 09:48:49 am

Are you using 18.0.206?

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: wattage on July 02, 2013, 10:45:08 am

Yes, running 18.0.206.  Additional information on the error message is

(Adapter 0 not capable of windowed mode)

A friend of mine is using the same board but with windows 8 32 bit and does not have the issue.

Thanks for the fast reply.

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: JimH on July 02, 2013, 10:48:10 am

Try updating the driver.  Try searching for similar problems here.

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: BryanC on July 02, 2013, 11:01:10 am

Quote from: wattage on July 02, 2013, 10:45:08 am

Yes, running 18.0.206.  Additional information on the error message is

(Adapter 0 not capable of windowed mode)

A friend of mine is using the same board but with windows 8 32 bit and does not have the issue.

Thanks for the fast reply.

Do you use the Origin client? I've noticed sometimes that it fails to drop SystemUIOverlay after exiting a game.

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: wattage on July 02, 2013, 11:06:40 am

I don't know what that is, sorry.  I don't use the PC for anything other than a music server.  No software other than Windows, JR MC, and the driver for my DAC is loaded on the PC.  So I would say no, I am not using this.  The board is supposed to be able to handle 1080P HDMI graphics but that is not what I'm seeing.  Any other thoughts?

Thanks for the quick reply.

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: BryanC on July 02, 2013, 11:14:48 am

Have you installed the latest BIOS and drivers?

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%C2%AE+NM10+Chipset+Family+Boards&ProductProduct=Intel%C2%AE+Desktop+Board+DN2800MT

Title: Re: Problem: "Error starting Direct3D engine" in Theater View
Post by: wattage on July 02, 2013, 01:18:21 pm

Quote from: Bryanhoop on July 02, 2013, 11:14:48 am

Have you installed the latest BIOS and drivers?

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=Intel%C2%AE+NM10+Chipset+Family+Boards&ProductProduct=Intel%C2%AE+Desktop+Board+DN2800MT

Intel® Graphics Media Accelerator Driver for Windows* 7 was not loaded.  Now it is working like a charm.  Thank you very much!