INTERACT FORUM
More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: wildcatknh on July 02, 2013, 07:08:07 pm
-
Need a little help here. Long time user of MC and I've never seen this before. I just re-booted my HTPC and a web browser popped up with the following message after restarting:
Critical Error
The program you are using is corrupt.
Please download from the link above. Uninstall the old version and install the new one.
Please purchase. JRiver is constantly improving the program. Your support makes this possible.
...
I've been using MC18 every day since its release and have had no issues at all ... including last night.
Is this a legitimate error message? Or is this some kind of a scam?
-
Please download and reinstall the latest build of MC manually. If it's not licensed, please reinstall your license (starts with Y, ends with 5).
If the problem persists, you may have something on your computer corrupting files.
Please let us know if that gets you going again.
(ps. I edited a little of your post to remove some of the page text)
-
Okay ... so that's legit? I started up MC to back up my library before re-installing. After I did that, MC did one of your updates that it does from time to time. It's now showing version 18.0.206.
Should I still uninstall and then re-install?
-
Please download and reinstall the latest build of MC manually. If it's not licensed, please reinstall your license (starts with Y, ends with 5).
If the problem persists, you may have something on your computer corrupting files.
Please let us know if that gets you going again.
(ps. I edited a little of your post to remove some of the page text)
Looks like that's got me back up and going. Thanks for the help.