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More => Old Versions => JRiver Media Center 18 for Windows => Topic started by: Bccc1 on July 13, 2013, 06:27:45 am

Title: JRiver MC 19 Upgrade PayPal payment problem
Post by: Bccc1 on July 13, 2013, 06:27:45 am

Yesterday I bought the upgrade, but PayPal didn't redirect me back. Now I've paid $18,98 USD and didn't get any confirmation e-mail with the new registration code. Is my purchase lost? I tried the PayPal Support Site:
https://rover.jriver.com/cgi-bin/paypal_support.cgi
But that returns "We could not authenticate your transaction."
I can give you the PayPal transaction code, my old MC18 registration code and my e-mail adress, but I guess it wouldn't be very clever to post it here visible for everyone  ::).

What shall I do now?

Title: Re: JRiver MC 19 Upgrade PayPal payment problem
Post by: JohnT on July 13, 2013, 09:05:47 am

I sent you an email with your MC19 license code.  Sorry for the troubles.

Title: Re: JRiver MC 19 Upgrade PayPal payment problem
Post by: Bccc1 on July 13, 2013, 09:33:22 am

Thanks for the fast reply.
I'll try the code when MC19 comes out, hopefully everything will work.