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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: meyerder on August 18, 2013, 06:23:05 pm

Title: Audio Lookup Freeze
Post by: meyerder on August 18, 2013, 06:23:05 pm

To All:

For some odd reason I have a bunch of DTS files that everytime I attempt to do a track lookup info JRiver crashes.  This has been the case since at least version 16 to the current beta version of 19.

It start to analyze the file  then goes to almost a frozen screen where task manager says it goes to not responding..  I will attach the error log file in a minute.. Thanks

Title: Re: Autio Lookup Freeze
Post by: Matt on August 19, 2013, 10:12:56 am

Could you provide a sample file that causes the problem to logs (at) jriver [dot] com?

Thanks.

Title: Re: Autio Lookup Freeze
Post by: meyerder on August 26, 2013, 10:33:10 pm

Email sent... it is on dropbox as it was a larger file.. I have many files like this though..

Title: Re: Autio Lookup Freeze
Post by: meyerder on August 29, 2013, 10:04:01 pm

Bump... I have not seen anything which is abnormal..

Title: Re: Audio Lookup Freeze
Post by: Matt on August 30, 2013, 09:56:31 am

Sorry it took me a while to get to this, but the problem should be fixed next build.

Thanks for your help.