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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: jaxtherogue on September 06, 2013, 10:11:43 am

Title: Unable to see Handheld device for syncing (phone)
Post by: jaxtherogue on September 06, 2013, 10:11:43 am
I have successfully been able to sync to my Lumia 1020 (running Windows Phone 8 and uses MTP) a couple times using MC19 but the last several times I have tried to connect my phone, MC19 (19.0.36) is not able to see the device.  I have tried the Redetect All Devices option with no luck. I am able to browse the phone through explorer and Windows Media Player is able to see it. I don't have any other device management software installed.

Thoughts as to how this can be resolved?

Media Center 19.0.36
Windows 8.0 64bit
Nokia Lumia 1020, Windows Phone 8
Title: Re: Unable to see Handheld device for syncing (phone)
Post by: jaxtherogue on September 06, 2013, 10:38:15 am
I went back to 19.0.32 and am able to see the phone again.
Title: Re: Unable to see Handheld device for syncing (phone)
Post by: cvrkut on September 07, 2013, 12:13:17 am
I have successfully been able to sync to my Lumia 1020 (running Windows Phone 8 and uses MTP) a couple times using MC19 but the last several times I have tried to connect my phone, MC19 (19.0.36) is not able to see the device.  I have tried the Redetect All Devices option with no luck. I am able to browse the phone through explorer and Windows Media Player is able to see it. I don't have any other device management software installed.

Thoughts as to how this can be resolved?

Media Center 19.0.36
Windows 8.0 64bit
Nokia Lumia 1020, Windows Phone 8

Same here...

Media Center 19.0.37
Windows 8.0 64bit
Samsung Galaxy Note II
Title: Re: Unable to see Handheld device for syncing (phone)
Post by: jaxtherogue on September 12, 2013, 06:14:24 pm
This is still happening in .38.  Going back to .32 rectifies the issue.
Title: Re: Unable to see Handheld device for syncing (phone)
Post by: Matt on September 13, 2013, 03:36:12 pm
http://yabb.jriver.com/interact/index.php?topic=83511.msg570351#msg570351