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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: Daniel Warner on September 16, 2013, 02:49:48 pm

Title: Keyboard shortcuts problem
Post by: Daniel Warner on September 16, 2013, 02:49:48 pm

I have media shortcuts on my keyboard: play, pause, next, previous etc.  They don't do anything in MC19. They worked fine in 18. Is there an option I haven't found yet?  MC19 is set as my default for all audio and video files.  The shortcuts work in all other media players (WMP, VLC etc)

I am running Win8 Pro and the keyboard is a Logitech Illuminated Keyboard.

Title: Re: Keyboard shortcuts problem
Post by: adamt on September 16, 2013, 04:17:17 pm

We've had problems with windows 8 and Logitech before.  Are you using any Logitech software?  It looks like Logitech might offer something called "SetPoint"?

Title: Re: Keyboard shortcuts problem
Post by: Daniel Warner on September 16, 2013, 06:20:49 pm

Yeah, got that installed.  It doesn't offer me much tbh, just screen notifications of caps lock etc.  Should I uninstall it?

Title: Re: Keyboard shortcuts problem
Post by: JimH on September 16, 2013, 06:41:54 pm

Logitech's software isn't needed to run on Windows, and it has caused problems in the past.

Title: Re: Keyboard shortcuts problem
Post by: Daniel Warner on September 16, 2013, 06:44:12 pm

No, I know it wasn't 'needed', but I kinda like the screen notifications, so that's why I installed it.  Could easily live without it tho, if it makes MC19 work better.  Will try getting rid and see if that sorts it.

Title: Re: Keyboard shortcuts problem
Post by: Daniel Warner on September 16, 2013, 06:45:26 pm

OK, thank you everyone!  Just exiting the program got the shortcuts working!!

Worth the devs investigating?