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More => Old Versions => Media Jukebox => Topic started by: Peter Finch on March 13, 2002, 07:56:39 am

Title: License restore
Post by: Peter Finch on March 13, 2002, 07:56:39 am

I have upgraded to Win 2000 from Win 98 and when I seek to restore my MJ license I get the message "Media Jukebox was unable to determine the product name from the license". How do I persuade it to accept that I have paid?

Title: RE:License restore
Post by: JimH on March 13, 2002, 10:08:10 am

If you have it on a floppy you can restore it from Help/Restore License in MJ.  Please see the FAQ here.

What is the file name and what version of MJ do you have?

Title: RE:License restore
Post by: JohnT on March 13, 2002, 11:16:59 am

You must make sure that your license backup file has not been renamed. Your file needs to be called MediaJukebox7.rrg

Title: RE:License restore
Post by: Peter Finch on March 13, 2002, 11:38:22 am

Many thanks. I had renamed the file MediaJukebox7-license-backup.rrg to make clear what the file is. Without the extra bits it works.  Peter Finch