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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: klauss on September 29, 2013, 12:19:41 pm

Title: Random Crashes
Post by: klauss on September 29, 2013, 12:19:41 pm

I experience random crashes of MediaCenter. They happen when I hit the stop button when watching movies or the back button. I have not discovered a pattern yet that would allow me to provide a repro. My question is: Is there a way for me to turn on debug logging / tracing so I can supply that to investigate what's causing the crashes?

Title: Re: Random Crashes
Post by: Matt on September 29, 2013, 04:25:09 pm

Sorry for the problem.

First, try using a different audio output:
http://wiki.jriver.com/index.php/Audio_Output_Modes

As a test, does using 'Direct Sound' fix the problems?

If not, please use Help > Logging to capture a crash log.

Then mail it to logs at jriver dot com with a link to this thread.

Thanks.