INTERACT FORUM
Windows => Television => Topic started by: kramerblows on October 27, 2013, 10:19:02 pm
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I am currently running MC19 with a Ceton Infinti4 and CableCard. Every channel works perfectly except for 236. This is a recent issue. I had a subscription running on this channel and out of nowhere 2 wks ago it only played the audio. I deleted that recording and now I can't watch anything on the channel. It appears to be blocked??? I get a black screen that says "Starting TV", then goes to "No Signal" all while the audio is working perfectly. Any channel I switch to works perfectly fine.
I have tried everything I can think of. I have re-configured the tuners, reloaded the prgm guide, re-scanned the channels, deleted the channel, deleted the subscription. I apologize if there is a solution somewhere else in the forum, but I haven't been able to find it.
Does anyone have a solution for this problem?
Thank you
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Welcome to the forum. It's possible that this channel is no longer unencrypted (clear). You might try an Internet search to see what other people say.
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You can run a Ceton utility to find the status of a channel.
Start > Ceton InfiniTV > Ceton Diagnostics.
Click "Devices" tab. Click "Go to InfiniTV Device" button. Ceton will launch your browser and go to http://192.168.xxx.xxx/Services/1/Status.html where xxx.xxx is part of your device's IP address.
On the page, click one of the tuners (One, Two, Three, or Four). Click "Tuner", enter channel number in "Channel: " box and click "Set Channel". It should tune to the channel and display other parameters. Now go to "Status", you should see at the bottom Copy Protection Status.
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Thank you for the suggestions. I tried both without getting any results. Although, I'm not really sure what I am looking for in the status. Here are the results...Copy Control Information: "Copy Free" (00), which was the same as every other channel with both audio & video working normally. I don't believe there is anything special about the channel, it is AMC HD, every channel surrounding it is HD and those all have working video + audio.
I also tried re-loading the my tuners. I reset everything thru Ceton and started fresh in MC19. Re-ran config, pgrm guide, scan for channels. I also called the cable company again & they have no known issues with the channel. They sent out a ping and the channel is working perfectly according to my ceton diagnostics test. Any other ideas?
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If the status says "Copy Free", then encryption should not be a problem. That unfortunately also means I do not know what caused it to not work.
Please email me a log. You can find info on sending logs from one of the sticky threads on top of this board. yaobing at jriver dot com
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sent email with log. let me know if you need anything else. thanks for the help
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Thanks for the log.
I still have not found an obvious clue yet.