INTERACT FORUM

More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: mediabl on November 15, 2013, 11:55:00 am

Title: 15 to 19 upgrade lost all my playlists and smartlists
Post by: mediabl on November 15, 2013, 11:55:00 am

Just purchased and installed the upgrade and all my playlists disappeared in 19. 15 starts up with them intact. I had moved my library backup to a different default folder. Could that have affected this? How can I move them and other customizations to 19?
Thanks!

Title: Re: 15 to 19 upgrade lost all my playlists and smartlists
Post by: JimH on November 15, 2013, 11:58:17 am

If you moved playlists outside of MC, that could be a problem.

You might try going from MC15 to MC17 to MC19.  Old versions are on the wiki in a topic called "Old Versions".

Title: Re: 15 to 19 upgrade lost all my playlists and smartlists
Post by: Matt on November 15, 2013, 12:18:56 pm

Please make a library backup in MC15 (File > Back Up Library), then restore the backup in MC19.

Title: Re: 15 to 19 upgrade lost all my playlists and smartlists
Post by: JimH on November 15, 2013, 12:24:17 pm

Try Matt's advice first, then mine.

Title: Re: 15 to 19 upgrade lost all my playlists and smartlists
Post by: mediabl on November 15, 2013, 02:21:55 pm

Matt's solution worked great. Thanks to both you guys for chiming in. As always product and tech support are unmatched at JRiver.