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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: jasy on November 15, 2013, 02:42:07 pm

Title: Registration
Post by: jasy on November 15, 2013, 02:42:07 pm

You didn't send the initialization code for 30 minutes so I started my new copies of MC 19 using the registration code.  Now I find that I have lost two copies.  Please restore the copies (that I used per your instructions on your web site) to my account.

Also, why do I have to send a public message to get some simple customer service on my account.  Please provide a more convenient method of customer service as this took about 30 minutes to do.

Jasy

Title: Re: Registration
Post by: Matt on November 15, 2013, 02:44:06 pm

Welcome, and thanks for the purchase.

If you run out of restores in a year, post here and we'll reset you.  It's rare to run out since you get many a year.