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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: JimH on November 17, 2013, 09:41:58 am

Title: Server Problems
Post by: JimH on November 17, 2013, 09:41:58 am

We had a power problem in the middle of the night that took down all our servers.  We're still working on it.  I apologize for the problem.

Title: Re: Server Problems
Post by: Matt on November 17, 2013, 09:47:42 am

It appears to have been a UPS failure.

The UPS was only about a year old, and it's a kind that's supposed to switch over to live power in the event of a problem.

Sorry for any inconvenience this caused.

Title: Re: Server Problems
Post by: JimH on November 18, 2013, 05:58:05 pm

Most of our servers were up by mid-morning yesterday.  The rest were back in service last night.  We lost two drives at the same time on an important machine.  The backup wasn't recent enough, but we managed to piece together most of what we needed.

So now we're ready for the next problem.

Thanks to Bob and Matt for the recovery work.