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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: majamke on November 20, 2013, 02:51:04 am

Title: Upgraded to MC19, billed twice. Please help.
Post by: majamke on November 20, 2013, 02:51:04 am

Hi,

I upgraded to MC19 and I my credit card has been charged twice. How can I get this rectified? I can't find any contact page on your site which is really annoying. Do I have to request that my credit card company issue a charge back?

Title: Re: Upgraded to MC19, billed twice. Please help.
Post by: Hendrik on November 20, 2013, 03:10:49 am

Contact deanna at jriver.com with all the details of your order, and she will help get it sorted.

Title: Re: Upgraded to MC19, billed twice. Please help.
Post by: JimH on November 20, 2013, 07:03:06 am

That can happen if you back through a purchase page.