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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: apostos on January 13, 2014, 01:06:18 pm

Title: Error message?
Post by: apostos on January 13, 2014, 01:06:18 pm

'There was a problem loading the web browser engine.
Please download and install the latest version of media centre.'

I ignore this error message all the time as the selected item always displays (usually within a second or two). Is there really an error here or should the wording be changed?

Title: Re: Error message?
Post by: JohnT on January 15, 2014, 03:13:53 pm

I see that occasionally also.  We'll check it out and see if we can improve the message or get rid of it.

Title: Re: Error message?
Post by: paulus4779 on February 11, 2014, 10:29:21 am

I am getting this 'web browser engine' message. It tells me to reload or reinstall MC19 but I'll lose all my lists wont I?

Paulus 4779

Title: Re: Error message?
Post by: JohnT on February 11, 2014, 10:42:13 am

Quote from: paulus4779 on February 11, 2014, 10:29:21 am

I am getting this 'web browser engine' message. It tells me to reload or reinstall MC19 but I'll lose all my lists wont I?

Paulus 4779

You shouldn't have to take any action.  Does it just show for a second or so and then go away?

Title: Re: Error message?
Post by: paulus4779 on February 13, 2014, 08:55:59 am

Hi, I did uninstall and reinstall, and amazingly it reinstated all my lists, and the program is apparently back to full functionality.

Paul

Title: Re: Error message?
Post by: glynor on February 13, 2014, 09:13:13 am

Quote from: paulus4779 on February 13, 2014, 08:55:59 am

Hi, I did uninstall and reinstall, and amazingly it reinstated all my lists, and the program is apparently back to full functionality.

Paul

Uninstalling and reinstalling won't clear the Library information, unless you go out of your way to check the box to clear the Library data during the uninstall.