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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: Frobozz on March 21, 2014, 12:27:38 pm

Title: Hotmail Doesn't Deliver JRiver Email
Post by: Frobozz on March 21, 2014, 12:27:38 pm
Did the newsletter make it out to people with hotmail?  I haven't received it yet.
Title: Hotmail Doesn't Deliver JRiver Email
Post by: JimH on March 21, 2014, 12:33:24 pm
Quote from: Frobozz on March 21, 2014, 12:27:38 pm
Did the newsletter make it out to people with hotmail?  I haven't received it yet.
Sometimes the big services limit or block our e-mails.  Bob may know.
Title: Hotmail Doesn't Deliver JRiver Email
Post by: bob on March 21, 2014, 02:19:08 pm
Quote from: Frobozz on March 21, 2014, 12:27:38 pm
Did the newsletter make it out to people with hotmail?  I haven't received it yet.
Our mail server shows the hotmail.com addresses as being delivered, including my test address.
However I didn't get one at hotmail either. I can't find the message in the junk box either.
I looks like it's being silently discarded (now confirmed)
550 is a permanent error.
These guys are driving me nuts.
I sent them a report.
You will not get this newsletter via email (unless they fix it and we resend it to the hotmail/live/msn users).

Title: Hotmail Doesn't Deliver JRiver Email
Post by: MrC on March 21, 2014, 02:35:54 pm
Die Hotmail, Die.
Title: Hotmail Doesn't Deliver JRiver Email
Post by: glynor on March 21, 2014, 02:38:49 pm
Quote from: MrC on March 21, 2014, 02:35:54 pm
Die Hotmail, Die.

+300

Particularly with... (http://www.zdnet.com/how-microsoft-tracked-down-a-spy-who-leaked-its-secrets-7000027545/)

(Oh, and Gmail isn't any better (http://www.edweek.org/ew/articles/2014/03/13/26google.h33.html) in this regard.)
Title: Re: Hotmail Doesn't Deliver JRiver Email
Post by: Frobozz on March 21, 2014, 03:24:20 pm
Hotmail can be a PITA at times.  I've got both jriver.com and the listserver.jriver.com address in my safe senders list.  It's not supposed to get blocked.

Is there a way for me to sign up for the newsletter using my gmail address?
Title: Re: Hotmail Doesn't Deliver JRiver Email
Post by: glynor on March 21, 2014, 03:25:34 pm
You can change your registered email address on the Registration Page:
https://rover.jriver.com/cgi-bin/restore.cgi
Title: Re: Hotmail Doesn't Deliver JRiver Email
Post by: bob on March 21, 2014, 04:08:20 pm
The reply from them is that they have "conditionally" cleared that server so new outbound mail will get sent subject to "daily" limits"
I might try to resend the newsletter to the live/hotmail/msn people BUT trickle it out. It could take a week or more.
You might want to try another service. I got the newsletter instantly at my gmail and yahoo test accounts.
Title: Re: Hotmail Doesn't Deliver JRiver Email
Post by: mojave on March 21, 2014, 05:06:57 pm
I received my JRiver Email via Hotmail yesterday. I think I always get JRiver mail. My account has been active since 1996 and is an @hotmail.com account.

Title: Re: Hotmail Doesn't Deliver JRiver Email
Post by: bob on March 21, 2014, 05:46:20 pm
Quote from: mojave on March 21, 2014, 05:06:57 pm
I received my JRiver Email via Hotmail yesterday. I think I always get JRiver mail. My account has been active since 1996 and is an @hotmail.com account.


It probably passed some fixed number through before it started dropping them.
The really nasty thing is it didn't return a temporary error as one would expect.