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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: curiousMonkey on March 23, 2014, 05:59:00 pm

Title: Audio garbled after standby
Post by: curiousMonkey on March 23, 2014, 05:59:00 pm
I had been running 19.121 on a Windows 7 Dell system without any problems.
I was using WASAPI with bitstreaming.

Recently I upgraded the system and replaced it with an ASUS H87M-PRO motherboard.
I reinstalled the software and restored all my settings from backup.

I noticed some subtle changes in the Windows 7 control panel. There is now a sound device for my preamp (Integra 9.8 ) which replaced the Realtek HDMI device available on the Dell system.

Everything seems to work fine with WASAPI and no bitstreaming.

However when I place the motherboard in standby something changes and audio stops working correctly.
If the source requires deconding (Dolby Digital TV), the sound is just garbled. I have also seen situations where the preamp simply cannot lock on the DD signal and keeps switching from Stereo to DD and back to Stereo. That may have been when I enabled bitstreaming again.
If the source is simply audio (WMA 24/48 or 16/44.1), the vocals sound like someone has been breathing helium.

When I play around with other audio combinations, I generally get no sound at all.
The only way to correct the problem is to restart Windows.
Then everything works fine until I enter standby again.
Title: Re: Audio garbled after standby
Post by: Trumpetguy on March 25, 2014, 01:48:21 pm
I have the same problem with Lynx external dac. Cannot use hibernate/standby. Found no way around it, so it's running 24/7. Truth is I tried a couple of times, but gave up, as the computer is also mye media server and supposed to be constant on.
Title: Re: Audio garbled after standby
Post by: curiousMonkey on March 26, 2014, 11:39:31 pm
I solved the problem by downloading a new audio/video driver set from Intel.
Next time I won't be so willing to believe Windows when it tells me I have the latest driver.
Title: Re: Audio garbled after standby
Post by: Hendrik on March 27, 2014, 05:46:07 am
Using Windows Update for graphics drivers is generally not recommended (and those include the HDMI driver) - even if it gives you the "latest" drivers, there are many known cases where the drivers from Windows Update are incomplete or different, and some functions just don't work properly.
Its always greatly recommended to visit your GPU manufacturers website and grab the drivers from there, be it Intel, NVIDIA or AMD.