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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: nankerphelge on April 15, 2014, 03:59:48 pm

Title: Won't recognize blank cd's
Post by: nankerphelge on April 15, 2014, 03:59:48 pm

I can't burn. When I try to it just keeps telling me "insert a blank disc" over and over. Same drive and disc in i-tunes - no problem. I love this program - so much better than i-tunes, but this is gonna be a dealbreaker. Tried uninstalling and reinstalling numerous times. Help ?

Title: Re: Won't recognize blank cd's
Post by: JimH on April 15, 2014, 04:30:04 pm

Burning works.  Maybe another piece of software thinks it owns the drive?

Title: Re: Won't recognize blank cd's
Post by: nankerphelge on April 15, 2014, 06:10:48 pm

When I insert a blank cd it says that I've inserted an audio cd. Burning works? Obviously not for me or I wouldn't have posted.

Title: Re: Won't recognize blank cd's
Post by: BryanC on April 15, 2014, 06:51:05 pm

Quote from: nankerphelge on April 15, 2014, 06:10:48 pm

When I insert a blank cd it says that I've inserted an audio cd. Burning works? Obviously not for me or I wouldn't have posted.

1. Have you tried a different blank CD?
2. Do you have the latest firmware installed on your CD burner?
3. Is iTunes actually able to burn to the disc or does it just show up as blank?

Title: Re: Won't recognize blank cd's
Post by: nankerphelge on April 15, 2014, 08:14:38 pm

Quote from: BryanC on April 15, 2014, 06:51:05 pm

1. Have you tried a different blank CD?
2. Do you have the latest firmware installed on your CD burner?
3. Is iTunes actually able to burn to the disc or does it just show up as blank?

1. Yes, I've tried different cd's, different brands, etc.
2. Yes, the latest firmware is installed.
3. Yes, Itunes will burn the cd.
I can rip and do everything else that this drive normally does when using jriver. It just won't recognize a blank cd. Itunes and windows media player both work normally with this drive (rip, burn, etc)

Title: Re: Won't recognize blank cd's
Post by: nankerphelge on April 16, 2014, 07:18:05 am

Ok, different drive - no problem. The drive that doesn't recognize blanks is a cheap external. Works normally with everything i use it for except mc. Perhaps a drive that isn't supported by mc? Memorex MRX-650LE V5.

Title: Re: Won't recognize blank cd's
Post by: BryanC on April 16, 2014, 08:31:21 am

It sounds like iTunes (or another program) has locked the drive. Have you tried restarting and disabling any other programs that use the drive?

Title: Re: Won't recognize blank cd's
Post by: glynor on April 16, 2014, 08:47:16 am

Errors like this are often caused by a bad filter driver loaded with the optical disc drive.  You can use ImgBurn to list all currently loaded filter drivers on your system.

Install ImgBurn (http://www.imgburn.com/).
Make sure your drive is attached, and open ImgBurn.
Go to Tools > Filter Driver Load Order.
Click the Copy to Clipboard button.
Come here and Paste the results.

Thanks.

Title: Re: Won't recognize blank cd's
Post by: glynor on April 16, 2014, 08:48:52 am

You may also want to check that drive for a firmware update on the manufacturer's website.