INTERACT FORUM

Windows => Television => Topic started by: zzeitg on June 15, 2014, 05:44:49 am

Title: problem with AverMedia HD HomeFree Duet
Post by: zzeitg on June 15, 2014, 05:44:49 am
Hi,
I'm using AverMedia HomeFree Duet network tuner.

JRiver MC is able to find all TV and radio stations (DVB-T) properly, but when I try to play some of them, the screen remains black and "No signal" appears.

(In Windows Media Center everything works fine.)

What could be wrong?
Title: Re: problem with AverMedia HD HomeFree Duet
Post by: astromo on June 15, 2014, 07:44:09 am
What could be wrong?

I looked at one of these when I wanted a 2nd LAN DVB-T tuner and stuck with SiliconDust based on familiarity (the 1st unit was proven on my own setup) and a long standing rep in the market. If you're asking what could be wrong, the HDHR3-DT has a config dialogue that permits the setup to switch between various PVR software (including JRiver MC). The SD unit defaults to Micro$oft MCE, so it's a common problem when getting it to work with our favoured weapon of choice.

That's what could be wrong. What options can you select during config of the HomeFree Duet that may help?

What also could be wrong is that you don't have the latest firmware / driver:
http://avertv.avermedia.com/Product/ProductDetail.aspx?Id=524&tab=APDriver (http://avertv.avermedia.com/Product/ProductDetail.aspx?Id=524&tab=APDriver)
Another possiblity is that you're using Win 8 or Win 8.1 OS and the above link doesn't mention either of those systems, so it may be some weird incompatibility that doesn't make sense upon casual observation.

From TV Devices Supported (http://yabb.jriver.com/interact/index.php?topic=33741.0):
Quote
Digital TV tuners (BDA):

ATSC, clear QAM and DVB-T/T2/S/S2/C devices are supported. All devices that conform to Broadcast Driver Architecture (BDA) should work.

I couldn't spot from review of the OEM website that the unit works to BDA architecture. I also had a squiz at the AVMedia user manual and couldn't spot anything obvious. They don't appear to have a forum (maybe I missed it?), so that's one option that won't help. If in doubt, and if no one here has a working unit to provide experience that you can use, raise a ticket with the OEM.

I do have an AVMedia USB stick that works fine with MC but that's obviously a different story.

I'd love to do a better job but that's all I can offer. Hope you get sorted soon..
Title: Re: problem with AverMedia HD HomeFree Duet
Post by: Yaobing on June 15, 2014, 03:39:34 pm
Some AverMedia devices are known to work very well in MC.  I am not sure what is with this particular one.  If you still have problems after trying astromo's ideas, email me a log, yaobing at jriver dot com.  Instructions for sending logs are here. (http://yabb.jriver.com/interact/index.php?topic=52448.0) Make sure you include filter information (item #5 in the instructions).