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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: johndonaldson on June 17, 2014, 04:01:46 pm

Title: Number Plays 0
Post by: johndonaldson on June 17, 2014, 04:01:46 pm

Suddenly Number Plays for all my audio files changed to 0.   :(
Is there any way to get the correct number back?

Title: Re: Number Plays 0
Post by: 6233638 on June 17, 2014, 04:03:50 pm

Restore your most recent backup.

File → Library → Restore Library
 
I would suggest making a backup before you do a restore too. (just in case)

Title: Re: Number Plays 0
Post by: johndonaldson on June 18, 2014, 07:15:36 am

I have a backup of the disk containing my library that is much newer than my newest library backup.  From this disk backup I copied "field (number plays)" into my library folder replacing the existing file of that name.  JMMC seems to operate correctly with all fields containing correct information. By doing this I can save the work I did yesterday in my library.  Are there any unforeseen consequences in doing the correction this way?
How could number plays for all audio files go to 0?

Quote from: 6233638 on June 17, 2014, 04:03:50 pm

Restore your most recent backup.

File → Library → Restore Library
 
I would suggest making a backup before you do a restore too. (just in case)

Title: Re: Number Plays 0
Post by: Matt on June 18, 2014, 10:39:42 am

Quote from: johndonaldson on June 18, 2014, 07:15:36 am

Are there any unforeseen consequences in doing the correction this way?
How could number plays for all audio files go to 0?

That's a fine approach.  You could get a number of plays tied to the wrong file, but that's rare.

As for why the plays went to 0, I don't know.  If it happens again, take notes and share.  There could be a bug.

Title: Re: Number Plays 0
Post by: johndonaldson on June 19, 2014, 10:51:43 am

Matt, welcome back!