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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: muzicman0 on June 25, 2014, 07:47:19 pm

Title: Recorded TV won't play on client
Post by: muzicman0 on June 25, 2014, 07:47:19 pm: I recorded some shows on MC19 Server, and it plays fine on that, but won't play on client. Red October Standard is what I'm using on both. It will play in Windows Media Player. Any ideas? It appears that most, or all of my recorded TV won't play. but mp4 h264 stuff will.
Title: Re: Recorded TV won't play on client
Post by: Hendrik on June 25, 2014, 07:56:36 pm: What did you record it with? With MC19? Or with Windows Media Player?
Title: Re: Recorded TV won't play on client
Post by: JimH on June 25, 2014, 07:57:27 pm: What build of MC are you using?
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 25, 2014, 07:58:24 pm: Mc19
Title: Re: Recorded TV won't play on client
Post by: JimH on June 25, 2014, 08:16:01 pm: 19.0.?

19.0.145 is available here:
http://yabb.jriver.com/interact/index.php?topic=89953.0
Title: Re: Recorded TV won't play on client
Post by: astromo on June 25, 2014, 08:16:39 pm: Quote from: JimH on June 25, 2014, 07:57:27 pm
What build of MC are you using?

Quote from: muzicman0 on June 25, 2014, 07:58:24 pm
Mc19

More info required.

Inside MC, go to:
Help > About

The top of the dialogue box will say:
Quote
Media Center 19.0.xxx

What's xxx?
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 25, 2014, 08:22:31 pm: Oops... sorry. ..it was .143 on both. Tried .145 on client also.
Title: Re: Recorded TV won't play on client
Post by: Yaobing on June 25, 2014, 08:44:16 pm: TS format?
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 25, 2014, 08:45:30 pm: Yes. Mpeg2 compression.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 25, 2014, 10:21:46 pm: Both are now on 19.145, and I uninstalled anything that was not needed (XBMC, etc). Still not working.
Title: Re: Recorded TV won't play on client
Post by: Yaobing on June 26, 2014, 10:38:19 am: If you copy a recording to the client machine and play it locally there, will it work?
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 11:20:11 am: I'll try and find out.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 11:27:03 am: yes. I switched to the 'main library', copied the file over the network to a local hard drive on the client machine, and imported it. It played fine.

I thought it might indicate a network problem, but I am able to play back live TV just fine, and the file transferred at 107 MB/s, so it's certainly not a speed issue.
Title: Re: Recorded TV won't play on client
Post by: Yaobing on June 26, 2014, 12:17:44 pm: Where is your MC temp program file located? The default is C:\Users\[user]\AppData\Roaming\J River\Media Center 19\Temp\.

Is that drive out of space?
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 12:32:05 pm: It's at the default location, and there is about 55GB free (out of 120GB).

I just tried it on another PC, with the same results.
Title: Re: Recorded TV won't play on client
Post by: Yaobing on June 26, 2014, 12:43:46 pm: That is just very strange. I tried it myself and it works just fine.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 12:49:05 pm: All I get is a 'still image' from the video. I do get audio, just no video.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 12:49:59 pm: I should also say, that on some I get the 'still image', and on other's shows I get the JRiver Logo.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 12:56:52 pm: here is another thing I see...if I try to jump forward, first, it won't, second, it says 'Live' at the end of the green timeline bar. I don't see this on videos that actually play (ones I have compressed using handbrake).
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 01:03:52 pm: It's also showing it as ~380 Kbps when I move the mouse up to the top of the player window. It's almost like it thinks it's an audio file only.
Title: Re: Recorded TV won't play on client
Post by: Yaobing on June 26, 2014, 03:54:35 pm: I found a few problem recordings. We will investigate. Thanks for bringing the problem to our attention.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 26, 2014, 03:57:49 pm: no problem, let me know if I can be of further assistance.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 27, 2014, 04:35:07 pm: any updates?
Title: Re: Recorded TV won't play on client
Post by: Matt on June 27, 2014, 05:38:13 pm: I think Yaobing checked in a fix. I'll let him describe, if it's true.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on June 27, 2014, 06:15:00 pm: Excellent (if true)!!

Will the fix allow me to watch previously recorded TV, or will it just fix the issue going forward?
Title: Re: Recorded TV won't play on client
Post by: Yaobing on June 27, 2014, 07:03:24 pm: Yes, the fix was checked in today. It will be in an upcoming build in a few days.

Yes, your old recordings should work if they currently play locally. The fix is about letting the splitter filter take a longer time (not time-out too soon) to figure out the streams in a TS file over the network.
Title: Re: Recorded TV won't play on client
Post by: muzicman0 on July 05, 2014, 09:49:14 am: Just wanted to come back and say that build 149 fixed this issue for me...thanks again!
Title: Re: Recorded TV won't play on client
Post by: Yaobing on July 05, 2014, 10:27:53 am: You are welcome. Thanks for reporting back.