INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: kt94 on June 26, 2014, 11:41:47 pm

Title: JRemote connection problem with 19.0.143
Post by: kt94 on June 26, 2014, 11:41:47 pm

my iphone and ipad cannot connect JRiver with my jremote

it keeps showing me
" Error
Access key was verified, but computer connection failed. Make sure your computer is running and connected to a network"

my iphone and my PC was connected with the same wifi..

i also try to use my samsung note to install Gizmo and try to connect, cannot also.

I even set my PC firewall to ON or OFF also failed to connect.

I think is some setting on my PC problem.

but i have search the forum and cannot get any answer to solve this problem.

i was a computer idiot, firewall setting make me confused.

jus hope that senior here can guide me step by step to make the connection done

Thanks & Regards

Title: Re: JRemote connection problem with the JRiver 19.0.143
Post by: JimH on June 27, 2014, 06:58:54 am

Welcome to the forum.  The wiki has topics on "Media Network" and "Network Access (http://wiki.jriver.com/index.php/Network_Access)".

MC needs to be installed and running on the PC.  You can run "Media Server" on Windows startup and that will be enough.

The Access Key is generated on the PC under Media Network settings.  In the same place, there is a test.

Title: Re: JRemote connection problem with 19.0.143
Post by: kt94 on June 29, 2014, 05:13:38 am

I do install and Running MC on my PC, i get the access key also,
but when kei into my iphone. my iphone show

" Error
Access key was verified, but computer connection failed. Make sure your computer is running and connected to a network"

Title: Re: JRemote connection problem with 19.0.143
Post by: JimH on June 29, 2014, 07:07:34 am

Did you try the Network Access (http://wiki.jriver.com/index.php/Network_Access) topic on the wiki?

Title: Re: JRemote connection problem with 19.0.143
Post by: kt94 on June 29, 2014, 10:01:53 am

ya, i try d...

but i dunno how to set the port 52199

Title: Re: JRemote connection problem with 19.0.143
Post by: JimH on June 29, 2014, 10:10:32 am

On the server, the default port is 52199.  It's set in the Media Network options.

The firewall may be causing you problems.

Title: Re: JRemote connection problem with 19.0.143
Post by: kt94 on June 29, 2014, 10:16:34 am

ya, i think so, but even i try to switch off my firewall also cannot make the jremote get connect

Title: Re: JRemote connection problem with 19.0.143
Post by: kt94 on June 29, 2014, 10:45:35 am

is that any guidance that can help me step by step setting on my firewall?

my computer din't use any antivirus program

Title: Re: JRemote connection problem with 19.0.143
Post by: JimH on June 29, 2014, 12:13:16 pm

Try an Internet search on how firewalls work.

MC uses ports 52100 to 52199.

Usually your firewall will ask the first time an application tries to use a port.