INTERACT FORUM

More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: Pestouille on July 06, 2014, 10:27:07 am

Title: Strange behaviour
Post by: Pestouille on July 06, 2014, 10:27:07 am

Hi All,

Maybe you can help me! Until version 19, I have never had problems with the software. Since version 19, as I start the program, it stops at the end of the first song announcing a reading problem. Afterwards everything is fine.
Also when I stop listening to music but leave the program running, after a while when I switch back to MediaCenter, the program stops working. In version 19, I have no exclusive use with JRiver as if I would in Direct Sound modus... As the Asio Driver for Zodiac (my DAC) from Antelope isn't working (whatever settings I use), I get always the message "Playback could not be started using the format...." though it works with the same settings in Wasapi mode...
I have always been happy with MediaCenter, but if I cannot solve those problems, I will take a look at other software...

This is my system summary

[System Summary]

Item   Value   
OS Name   Microsoft Windows 7 Professional   
Version   6.1.7601 Service Pack 1 Build 7601   
Other OS Description    Not Available   
OS Manufacturer   Microsoft Corporation   
System Name   CHARLES-PC   
System Manufacturer   System manufacturer   
System Model   System Product Name   
System Type   x64-based PC   
Processor   Intel(R) Core(TM) i7 CPU       X 990  @ 3.47GHz, 3468 Mhz, 6 Core(s), 12 Logical Processor(s)   
BIOS Version/Date   American Megatrends Inc. 0505, 21/09/2010   
SMBIOS Version   2.5   
Windows Directory   C:\Windows   
System Directory   C:\Windows\system32   
Boot Device   \Device\HarddiskVolume3   
Locale   Luxembourg   
Hardware Abstraction Layer   Version = "6.1.7601.17514"   
User Name   Charles-PC\Charles   
Time Zone   Romance Daylight Time   
Installed Physical Memory (RAM)   8,00 GB   
Total Physical Memory   7,99 GB   
Available Physical Memory   3,82 GB   
Total Virtual Memory   16,0 GB   
Available Virtual Memory   11,7 GB   
Page File Space   7,99 GB   
Page File   C:\pagefile.sys   


Thanks in advance for your help

Charles

Title: Re: Strange behaviour
Post by: JimH on July 06, 2014, 10:30:14 am

To help identify the source of the problem, please try:

Another output mode (not ASIO)
Another device
Other formats of files

Other possible causes are:

Antivirus software
Wrong configuration (see the wiki audio topics)

Title: Re: Strange behaviour
Post by: glynor on July 06, 2014, 10:53:01 am

Agreed.  This would be a good place to start:
http://wiki.jriver.com/index.php/Sound_Problems

If that doesn't help you get it sorted, we'll need some further details.  Mostly, exactly what settings you're using, and what you've tried to solve the issue.  A copy of the log package (http://wiki.jriver.com/index.php/Logging) available under the Help menu (the whole Zip file) collected after reproducing the issue wouldn't hurt either.

Title: Re: Strange behaviour
Post by: Pestouille on July 07, 2014, 03:16:48 pm

Strange as I removed the Asio Driver from my Zodiac Gold Dac. Wasapi mode worked normally with the standard driver, so I can now change the DSP settings and selecting 48 KHZ for a 48 KHZ, or 96 KHZ for a 96 KHZ file, previously it worked only with 192 KHZ. The first listening is no more faulty. The only problem, well in fact it is not a real one, if Wasapi is working correctly, is the ASIO mode is not available. I noticed a sound improvement too, maybe psychological... I will try to reinstall the new asio driver from Antelope, to see of there's a correct behaviour too.
Thanks to you all  :)