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More => Old Versions => JRiver Media Center 19 for Windows => Topic started by: Nhocti on July 31, 2014, 12:37:23 am

Title: Can't open MC19
Post by: Nhocti on July 31, 2014, 12:37:23 am

A friend of mine recently purchased and installed MC19 for me in my MacMini.
According to him, it works fine for him.

However, when I tried to do it myself, it stated the trial period has expired.
I tried to restore the license using the included registration code.
After this step, it stated license restored successfully but I still can't get through the Trial Period Expired screen.
Furthermore, the installed key is for MC20 which is not out yet.

I ran out of solution.

Please help.

Thanks,

Title: Re: Can't open MC19
Post by: ~OHM~ on July 31, 2014, 04:03:55 am

You may want to post this to the Mac side. You may get a faster response.

Title: Re: Can't open MC19
Post by: JimH on July 31, 2014, 05:17:01 am

You can't use a Mac license on a PC or vice versa.

You must have the correct version installed.

An MC20 license works with both MC19 and MC20 (when it is released).

More here:
http://wiki.jriver.com/index.php/Restoring_a_License

Title: Re: Can't open MC19
Post by: Nhocti on July 31, 2014, 10:46:20 am

What a dummy I am.

Thanks for the pointer, I should have posted on the Mac forum naturally.
I think something is wrong in the email from JRiver since the installed key is for MC20 which is not out yet.
I tried and tried but still no go.

Let me repost on the Mac forum then.

Thanks,

Title: Re: Can't open MC19
Post by: glynor on July 31, 2014, 12:06:33 pm

MC 20 licenses will work for MC 19.  You may need to ensure you have the latest build.