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More => Old Versions => JRiver Media Center 19 for Mac => Topic started by: Nhocti on July 31, 2014, 10:48:32 am

Title: MC19 won't open
Post by: Nhocti on July 31, 2014, 10:48:32 am

I posted on the wrong forum so I am reposting here.

A friend of mine recently purchased and installed MC19 for me in my MacMini.
According to him, it worked fine for him.

However, when I tried to do it myself, it stated the trial period has expired.
I tried to restore the license using the included registration code.
After this step, it stated license restored successfully but I still can't get through the Trial Period Expired screen.
Furthermore, the installed key is for MC20 which is not out yet.

I ran out of solution.

Please help.

Thanks,

Title: Re: MC19 won't open
Post by: JimH on July 31, 2014, 11:16:56 am

Try updating MC.  The latest builds of MC19 for Mac will accept an MC20 license. 

Title: Re: MC19 won't open
Post by: Nhocti on July 31, 2014, 12:08:53 pm

Jim,

Thanks for the info.

Since I am a rookie when it comes to Mac as well as JRiver, please give me the steps as to how to update MC.

Thanks again Jim for your help,

Hugh

Title: Re: MC19 won't open
Post by: glynor on July 31, 2014, 12:10:29 pm

See:
http://wiki.jriver.com/index.php/Troubleshooting_Guide#Make_Sure_You_Are_Running_the_Latest_Build

Title: Re: MC19 won't open
Post by: Nhocti on July 31, 2014, 01:04:24 pm

Thanks.

Quote from: glynor on July 31, 2014, 12:10:29 pm

See:
http://wiki.jriver.com/index.php/Troubleshooting_Guide#Make_Sure_You_Are_Running_the_Latest_Build