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More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: sleeplimited on November 14, 2014, 07:56:13 pm

Title: Unable to connect to Netflix Account
Post by: sleeplimited on November 14, 2014, 07:56:13 pm
Simply put, I am trying to gain access to my Netflix account within Theater View.

I have scoured the forums in an attempt to correct my seemingly singular issue but to no avail.

When I go to "Tools > Options > Services > Manage Netflix > Connect to Netflix Account," nothing happens.  Perhaps I am missing something completely basic but I have tried numerous fixes which seem to be for different issues.

I have cleared the cache in all of my browsers.  I have installed Chrome in an attempt to utilize the Chromium backend.  I have tried the Internet Explorer backend.  I have restarted my computer.  I am able to connect to Netflix within the standard view (tree) by including Netflix as a connected Media website.  But as I have stated I want to gain access within Theater View. 

Thoughts?
Title: Re: Unable to connect to Netflix Account
Post by: Jonathan DA on November 14, 2014, 09:08:33 pm
I have the same problem.  No ideas either, unfortunately.
Title: Re: Unable to connect to Netflix Account
Post by: Matt on November 14, 2014, 09:35:57 pm
This is a known problem.  John will hopefully look at it soon.
Title: Re: Unable to connect to Netflix Account
Post by: CountryBumkin on November 15, 2014, 06:54:16 am
I have had similar issues with Netflix in the past. Last time I had to clear Netflix and reload. Here's what I did:

Go to Start Button>Click Run, Type in "%Programdata%. Go to Microsoft>PlayReady. Delete the file. Restart Computer. Go to JRiver Netflix setup and delete Netflix account. Add Netflix account back in.
Title: Re: Unable to connect to Netflix Account
Post by: mwillems on November 15, 2014, 07:02:07 am
Isn't netflix turning off their API today? http://www.engadget.com/2014/11/15/netflix-public-api-shutdown/

Doesn't that mean the theater view integration is over?  I see no results of any kind when I try to use it this morning (it was working normally yesterday).
Title: Re: Unable to connect to Netflix Account
Post by: imugli on November 15, 2014, 07:35:07 am
Yup. No more API, no more Theater View Netflix :-(
Title: Re: Unable to connect to Netflix Account
Post by: skadseye on November 17, 2014, 01:52:40 pm
i just added it as a website link on the theater view front page - works great.