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More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: StringBean on December 10, 2014, 02:11:58 am

Title: MC20 - Audio Devices not being detected but were in MC19 [solved]
Post by: StringBean on December 10, 2014, 02:11:58 am

Tried installing MC20.0.47 on my new computer I just built and quickly found it won't discover any of my audio devices. I uninstalled MC20 and installed MC19.0.163 and it found them with no issues. The system itself is pretty much a bare bones OS install at this point. Anyone else seen this issue?

Running Windows 8.1 64-bit (standard, not the pro edition)

Title: Re: MC20 - Audio Devices not being detected but were in MC19
Post by: ~OHM~ on December 10, 2014, 06:33:09 am

Try leaving 19 installed and reinstalling 20 and see if that helps....

Title: Re: MC20 - Audio Devices not being detected but were in MC19
Post by: Matt on December 10, 2014, 06:34:30 am

That's really weird.  Does it show some outputs (like ASIO) but not others (like DirectSound)?  Are you testing 20.0.47?

Title: Re: MC20 - Audio Devices not being detected but were in MC19
Post by: StringBean on December 10, 2014, 08:23:20 am

The strange part is it doesn't show anything... not even DirectSound. I am using 20.0.47.

I tried installing MC20 while MC19 was still installed and same result. Is there a log file or a verbose setting to see if it's not able to get the info from the OS?

Title: Re: MC20 - Audio Devices not being detected but were in MC19 [solved]
Post by: StringBean on December 10, 2014, 09:46:58 pm

Found the issue. When installing, if you choose going down the path of installing the portable version, and then back out and go down the install route of doing a normal install, the error I am seeing is reproducible. To fix, do a complete uninstall, and then re-install and go directly down the normal install route. When I did this the audio drivers were able to be seen.