INTERACT FORUM

Windows => Television => Topic started by: dustoff64 on December 15, 2014, 05:39:42 pm

Title: Channel problem
Post by: dustoff64 on December 15, 2014, 05:39:42 pm

After 1 day of the fee trial I bought MC20 because it did what I wanted.  After the purchase I can't view certain channels on live TV that I could yesterday.  I've spent a good portion of my day trying various things and just get more frustrated. I've an HD HomeRun Prime (3 tuners) cablecard setup.  

I'd like to cancel the purchase.  I can go through the credit card company but prefer not.

Thanks

Title: Re: cancellation
Post by: Matt on December 15, 2014, 05:40:39 pm

Sorry, but there's no way to cancel a purchase.

However, we'd be happy to help if you provide a few more details.

Title: Re: Channel problem
Post by: astromo on December 16, 2014, 01:38:17 am

There are a lot of users that have an HDHomeRun tuner.

I'm with Matt, post your problem and there's a good chance you'll get help.

Worthwhile to check off firmware update aspects, as well as firewall hassles. Sometimes doing a repair within the HDHR does the trick.

All sorts of possibilities but we need import to help.

Title: Re: Channel problem
Post by: JimH on December 17, 2014, 10:48:09 am

That's a lot like this problem:
http://yabb.jriver.com/interact/index.php?topic=93990.msg649311#msg649311

It isn't a problem with Media Center and it should be fixed by the station.