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More => Old Versions => JRiver Media Center 20 for Mac => Topic started by: matt999 on January 04, 2015, 10:03:14 pm

Title: Media Center crashed and would not restart
Post by: matt999 on January 04, 2015, 10:03:14 pm

I was using Media Center today and it crashed. After that it crashed immediately when I tried to restart it. After half a dozen or so attempts, and a reboot, I deleted my ~/Library/Application Suppport/J River directory.

After that it worked, but I had to re-enter my license key... and now I'm told I only have eight re-activations left on my license for this year.

So, two questions:

- What should I have done in this situation to get it going again without using up an activation?

- Given that I only bought the license two days ago and I've already apparently used up two of 10 activations, is this actually enforced? Should I be worried that I'm going to run out of activations and no longer have access to the software?

Thanks

Title: Re: Media Center crashed and would not restart
Post by: JohnT on January 06, 2015, 01:49:58 pm

You'll never run out of activations.  If you're getting low, just let us know and we'll reset it for you.

Title: Re: Media Center crashed and would not restart
Post by: matt999 on January 11, 2015, 03:50:27 am

Good to know, thanks.