INTERACT FORUM

More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: andysr on January 22, 2015, 10:20:54 am

Title: Help re License Restore
Post by: andysr on January 22, 2015, 10:20:54 am

I just changed my OS from 32Bit to 64.  In the process I uninstalled JRiver, then downloaded a new version and reinstalled.  I obtained my code to restore my license.
Got the message "not valid for media center"
What do I do now?

Title: Re: Help re License Restore
Post by: JimH on January 22, 2015, 10:21:48 am

You may need to install the version that matches your license.  Please see the "Purchase" link above.

Title: Re: Help re License Restore
Post by: andysr on January 22, 2015, 01:42:13 pm

still struggling.  The older versions are on WIKI but I see no dates and have no clue as to how and match a version to my license

Title: Re: Help re License Restore
Post by: Matt on January 22, 2015, 01:56:16 pm

You have an MC19 Windows license associated with your forum email.

Title: Re: Help re License Restore
Post by: andysr on January 22, 2015, 04:00:05 pm

Thanks

I loaded version 19

When I try to launch I get

Internet Explorer cannot open the internet site
http://jriver.com/start.html./

when i check O.k I get the 404 not found message

Need more help

Title: Re: Help re License Restore
Post by: Matt on January 22, 2015, 04:03:38 pm

Just click through the error then set the program not to start in Start in Options > Startup.