INTERACT FORUM

More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: joe schmoe on January 24, 2015, 10:14:32 am

Title: Master License but charged for a single purchase
Post by: joe schmoe on January 24, 2015, 10:14:32 am
I received an e-mail
"Good day,

When JRiver introduced the Mac and Linux versions of Media Center, we found that customers wanted a license that would work with all three versions.  Unfortunately, our licensing system couldn't do this.

We have some good news.  You can now buy a Master License that works with JRiver Media Center 20 on all three operating systems.  
-------
Seeing I already own JRiver MC20 for Mac; I proceeded to the purchase page and bought what I thought was the Master License at the special reduced price of $19.98. I just checked my bank account and it shows I was charged $44.98. What is this all about? Why was I charged for a full single purchase and NOT the reduced price???
Title: Re: Master License but charged for a single purchase
Post by: JimH on January 24, 2015, 10:38:03 am
The price is displayed when you purchase. 

Please write Deanna at jriver with your details.
Title: Re: Master License but charged for a single purchase
Post by: joe schmoe on January 26, 2015, 09:31:57 am
Quote from: JimH on January 24, 2015, 10:38:03 am
The price is displayed when you purchase. 

Please write Deanna at jriver with your details.

How do I contact Deanna? Is there an e-mail for her? The Contact Us on JRiver are links to the forums and Wiki...No direct contact info
Title: Re: Master License but charged for a single purchase
Post by: Yaobing on January 26, 2015, 09:33:53 am
Deanna at jriver

jriver.com