INTERACT FORUM

More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: zenpmd on January 31, 2015, 04:05:53 pm

Title: Cannot play mp4
Post by: zenpmd on January 31, 2015, 04:05:53 pm

I have quicktime installed and I just get the below message. I am on wasapi. Any idea?

http://postimg.org/image/rj2li45eb/

Title: Re: Cannot play mp4
Post by: glynor on January 31, 2015, 04:38:56 pm

Quicktime is not used to play back MP4 videos, so is not relevant here.

That error message indicates that your audio device is misconfigured.  Please read:
http://wiki.jriver.com/index.php/Audio_Setup

If other audio and video files play, this is most likely a problem with the DSP Output Format configuration.

Title: Re: Cannot play mp4
Post by: zenpmd on January 31, 2015, 04:43:05 pm

Thanks. I have it set up exactly as that page.

The only thing I do is to have windows at 16 bit, 44,1000 rather than 16 bit 48,000?

Title: Re: Cannot play mp4
Post by: zenpmd on January 31, 2015, 04:43:45 pm

I was following this guide which says you need Quicktime for mp4?

http://wiki.jriver.com/index.php/MP4_and_M4A_File_Support

Title: Re: Cannot play mp4
Post by: astromo on January 31, 2015, 05:21:36 pm

Quote from: zenpmd on January 31, 2015, 04:43:45 pm

I was following this guide which says you need Quicktime for mp4?

http://wiki.jriver.com/index.php/MP4_and_M4A_File_Support

Quote

Deprecated: This content has been deprecated as of MC16 and may no longer be valid. Please refer to Red October for additional details.

However, as per the Wiki, that advice is no longer relevant.

Title: Re: Cannot play mp4
Post by: Castius on January 31, 2015, 08:28:52 pm

The first line.
Deprecated: This content has been deprecated as of MC16 and may no longer be valid. Please refer to Red October for additional details.

Title: Re: Cannot play mp4
Post by: glynor on January 31, 2015, 10:37:02 pm

Quote from: zenpmd on January 31, 2015, 04:43:05 pm

The only thing I do is to have windows at 16 bit, 44,1000 rather than 16 bit 48,000?

If you have it set up properly as described in that guide, then it is irrelevant what the settings in Windows are.

If you've disabled Exclusive access, though, then this could be the problem:
http://wiki.jriver.com/index.php/Exclusive_Access

Title: Re: Cannot play mp4
Post by: zenpmd on February 01, 2015, 01:31:24 am

Thanks so much - thats sorted it! :)

I didnt think to read about exclusive access. And it seems it no longer interfers with vimeo, youtube etc like it used to which is why I had it disabled.