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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: Shelly on October 08, 2003, 10:41:55 am

Title: Restore help needed
Post by: Shelly on October 08, 2003, 10:41:55 am

Just upgraded my PC again and am unable to restore my license.  I've used up 2 of my restores (on 10/6), but neither of the files emailed to me will work.  Attempting to open either file results in an error message that there was an error restoring MC license - Failed extracting license from file.  Help please!

Title: Re: Restore help needed
Post by: John Gateley on October 08, 2003, 10:52:48 am

Hi Shelly,

I restored from your license and it worked fine (don't worry, I didn't use up one :) )

I'd suggest checking your system clock, then reinstalling MC with the latest
version...

j

Title: Re: Restore help needed
Post by: Shelly on October 08, 2003, 11:43:09 am

Hi John,

System clock is accurate and 9.1.271 is installed.  What else can I try?

Shelly

edit:

I don't know if I accidently just used another restore or if you just emailed it to me again, but in any event, it still doesn't work :(

Title: Re: Restore help needed
Post by: John Gateley on October 08, 2003, 12:32:14 pm

Hi Shelly,

No more ideas from me, this is more John T's side. I'll mention it to him.

j

Title: Re: Restore help needed
Post by: JimH on October 08, 2003, 12:57:47 pm

Are you double clicking on the mjr file in Explorer?

Title: Re: Restore help needed
Post by: Shelly on October 08, 2003, 01:07:22 pm

Jim,

Yes, I was double clicking in Explorer.  The good news is that I just did another web based restore and it worked fine this time.  The bad news is that I used another restore :(.  

Shelly

Title: Re: Restore help needed
Post by: JimH on October 08, 2003, 01:17:01 pm

Shelly,
You will never run out of restores.

Jim