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More => Old Versions => JRiver Media Center 20 for Windows => Topic started by: WesD on February 14, 2015, 12:48:55 pm

Title: Failed to render audio stream - unspecified error
Post by: WesD on February 14, 2015, 12:48:55 pm

MC 20 will play recorded video, but when I try to have it play live TV, I get a black screen, then "Something went wrong with playback. Details: Failed to render audio stream. Unspecified error." I am able to receive the TV signal using the Hauppage WinTV software, but MC20 seems to have trouble with the Hauppage card, although it was able to recognize which channels are available on the cable. Any suggestions? Thanks in advance.

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 14, 2015, 02:59:23 pm

Turn on logging and capture a log package.  Email it to me.  yaobing at jriver dot com

Title: Re: Failed to render audio stream - unspecified error
Post by: WesD on February 14, 2015, 05:47:09 pm

OK, I've emailed the file, thanks!

Wes

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 16, 2015, 10:05:10 am

Thanks for the log.  I am still sifting through the file.  In the mean time, can you provide the following:

Tools > Options > Television > Advanced > Copy television related filter info to clipboard

and share the info with me.  Thanks.

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 16, 2015, 10:25:20 am

What is the model number of your Hauppauge tuner?  For example, WinTV PVR 150?  250?  350?  or something else?

Title: Re: Failed to render audio stream - unspecified error
Post by: WesD on February 16, 2015, 10:28:02 am

It is a WinTV PVR 350.

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 16, 2015, 10:41:10 am

Thanks.

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 16, 2015, 03:24:04 pm

Try this DLL:

https://www.dropbox.com/s/33u9zfi1pe5mgez/JRTelevision.zip?dl=0

Please install MC20.0.70 first, to ensure compatibility.  Then download, unzip, and copy JRTelevision.dll into MC installation folder.

Title: Re: Failed to render audio stream - unspecified error
Post by: WesD on February 16, 2015, 05:18:49 pm

It works!  Thank you very much!

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 16, 2015, 05:20:38 pm

Great!  Thanks for helping.

Title: Re: Failed to render audio stream - unspecified error
Post by: WesD on February 16, 2015, 08:11:21 pm

...but then I rebooted. :(  My Television settings disappeared; MC wanted me to double-click to set up the TV again. The only service type / tuner type under which my Hauppage card shows up is digital cable / set-top box. But if I choose that option, it won't let me proceed without configuring an IR blaster, which I don't have and shouldn't need. I had similar problems the first time but I can't figure out how I got past them. Can you help me again?

Thanks!

Title: Re: Failed to render audio stream - unspecified error
Post by: Yaobing on February 16, 2015, 08:58:20 pm

 ?

All of that should not have happened.  I wonder what made your settings disappear.  Are you using portable install?  Did you ever get a set of channels before rebooting?  If you did not scan for channels, you would be asked to run Setup.  But you had some channels, and they disappeared, that is just strange.

Your WinTV PVR PCI device should appear under Aanalog Cable > Analog Cable.  It should also appear in  Antenna (over the air) > Analog Antenna if your country is not USA nor Canada.

Title: Re: Failed to render audio stream - unspecified error
Post by: WesD on February 16, 2015, 11:19:57 pm

 :-[ OK, this last one was probably my fault. I went through the setup again more carefully, using the analog cable option, and now it works. Thank you very much for your help!