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More => Old Versions => JRiver Media Center 20 for Mac => Topic started by: bMinor on March 12, 2015, 10:30:14 am

Title: crash when doing a search
Post by: bMinor on March 12, 2015, 10:30:14 am

I'm experiencing several crashes/day when doing a search in the upper right search box.
It's been happening over the last few builds but I can't reproduce it at will and I don't get a crash report either.
Anyone?

MC 20.0.80
OS X 10.10.2
MacBookPro7,1

Title: Re: crash when doing a search
Post by: Matt on March 12, 2015, 10:49:27 am

Boy, I just can't reproduce that problem at all on Mac.

Strange.

Title: Re: crash when doing a search
Post by: bMinor on March 12, 2015, 10:54:59 am

Quote from: Matt on March 12, 2015, 10:49:27 am

Boy, I just can't reproduce that problem at all on Mac.

Strange.

I actually do get a crash report...where do i send it to?

Title: Re: crash when doing a search
Post by: Matt on March 12, 2015, 11:12:38 am

What we need is an MC log from the Help menu.

You can send that to logs at jriver dot com.

Title: Re: crash when doing a search
Post by: MattD62 on March 29, 2015, 04:25:14 pm

Speaking of Crashing, I just purchased MC 20 , when clicking on video the screen turns white! I click to get out of that and MC crashes..... Any thoughts??

Title: Re: crash when doing a search
Post by: JohnT on March 30, 2015, 11:51:29 am

Quote from: MattD62 on March 29, 2015, 04:25:14 pm

Speaking of Crashing, I just purchased MC 20 , when clicking on video the screen turns white! I click to get out of that and MC crashes..... Any thoughts??

Please enable logging (Help / Logging / Enable...) and then click on video and let it crash, then restart and go to Help / Logging / Report problem.  Send the log to:
 logs at jriver dot com  (replacing "at" and "dot" with the "@" and ".")